Melbourne’s largest travel agency has gone on the offensive in its latest campaign against travel agencies and the industry.
Victoria’s capital is known for its diverse and cosmopolitan communities, and the Victoria Tourism Commission has been working hard to combat the negative image of travel agencies by highlighting the positives.
“Victoria’s tourism industry is a key part of the economy and we are committed to providing the best service to the public and providing the right value for money,” Victoria Tourism Commissioner Julie McEwan said.
“We are taking the issue of travel agency abuse very seriously, and are targeting any businesses that engage in the type of behaviour that we are looking at.”
The commission is taking action against travel agency businesses that are engaging in abusive and unfair practices, including:Offering travel agents in the company of people who are in breach of their contract;